€150 Rule for your Order - IOSS European Union Import One Stop Shop
Ordering RiutBags from the UK to the EU: Your Guide
I'm Sarah, founder at www.riut.co.uk and your RiutBag designer. I'm so glad to be shipping RiutBags to the European Union and globally again. We ship from England direct to your door every working day.
Here’s the full list of EU countries we deliver to:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
We Use the IOSS System
IOSS stands for Import One Stop Stop. This is a import system created by European Union. It works differently depending on the value of your order.
The IOSS system means that we send the taxes you pay on our website directly to your country’s tax authority. This speeds up the import process for orders under €150. For larger orders, customers pay taxes and duties on delivery because orders over €150 are not part of the EU's IOSS system.
Here’s how the two systems work:
Orders Up to €149.99
- What you pay: You will see and pay your import taxes at the checkout on my website www.riut.co.uk.
- What happens next: Riut pays your import tax and duties to your tax authority. We notify the European Union your parcel is coming, so your parcel moves through customs more easily.
- What happens on arrival: Your RiutBag parcel arrives at your delivery address and there is nothing more to pay.
- What happens if the courier asks me to pay tax on arrival? Sometimes mistakes happen in the international freight, tax and shipping systems. If you are incorrectly asked to pay tax a second time, please pay the invoice, send the invoice to us at answers@riut.co.uk and we will promptly refund an incorrect tax payment.
Orders €150 and over
- What you pay: You only pay for the RiutBag at the checkout on www.riut.co.uk. Your taxes and duties are not included at checkout. You pay your taxes when your RiutBag arrives.
- What happens next: Your chosen shipping service will deliver your RiutBag to you and arrange the collection of tax, duties and sometimes an administration fee.
- Why can't I pay all at once? Very few shipping companies offer the all-in-one service. When they do, it's very expensive and can be unreliable. I have chosen these shipping options to provide a more consistent service, wider range of shipping options and pricing.
Contact Us
If you have any questions about ordering from the UK or experience any issues with your delivery, we’re here to help. Email us at answers@riut.co.uk, and we’ll respond as quickly as possible.
Why Choose Riut?
- You are our focus: Riut stands for Revolution in User Thinking. We revolve our thinking around you. We build our processes, decisions and systems with you at the centre.
- Secure Design: RiutBags are designed with zips against your back so you get through the city with calm and purpose.
- Trusted Quality: RiutBags are built with user feedback, designed by the founder and handmade for durability and style.
- Made for the EU Traveller: Perfect for living, commuting and travelling well in Europe's extraordinary cities.